A. Basic Policies on Regular Travel Tax Refunds
- Claims for refund must be made within two (2) years from the date of payment.
- The travel tax refund check is for deposit to the payee’s account only but may be uncrossed upon the request of the payee who shall be properly identified.
- If the claimant is not the passenger, a Special Power of Attorney shall be submitted for the release of the check.
- For minor a payee, the parent shall present the minor’s original birth certificate, unless the parent signed the passport on behalf of the minor. If the claimant is not the minor’s parent, he/she shall present the minor’s original birth certificate and submit a Special Power of Attorney executed by the minor’s parents.
- Airline companies or their agents may grant the refund to the passenger if the travel tax sought to be refunded has not yet been remitted to TIEZA.
The following identification cards are acceptable for the purpose of claiming refund checks:
Original Passport | Original Social Security System ID |
Original Government Service Insurance System ID | Original Driver’s License |
Original Postal ID | Original Professional Regulations Commission ID |
Reason for Refund | Documentary Requirements |
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Unused ticket *Refunds under Philippine Airlines and Cebu Pacific tickets will be handled by their respective airline |
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Non-coverage Non-immigrant foreign passport holders who are not subject to the Philippine travel tax if their stay in the Philippines is less than one year (refer to table 2 on Full Travel Tax Page) |
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Travel Tax Exemption (refer to table 3 on Travel Tax Exemption page) |
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Reduced Travel Tax (refer to tables4 & 5 on Reduced Travel Tax page) |
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Downgraded Ticket |
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Double payment |
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Undue Travel Tax |
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B. SAME-DAY REFUND (SDR) of Travel Tax paid directly to TIEZA at travel tax counters at various airport terminals within 24 hours from time of payment.
In all cases, passenger is required to present original passport and submit accomplished SDR form and original TIEZA official receipts (passenger and airline copies).
REASON FOR REFUND | DOCUMENTARY REQUIREMENTS |
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Offloaded passengers / cancelled flights |
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Entitled to exemption or reduced tax (refer to table 3 on Travel Tax Exemption Page) (refer to table 4 & 5 on Reduced Travel Tax Page) |
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Tax inadvertently paid twice for the same ticket |
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Undue Tax |
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