WE VALUE YOUR COMMENTS AND SUGGESTIONS

Please let us know how we have served you by doing the following:
Accomplish our ARTA Report Card Survey available at our counters and drop in the designated box.

Send your feedback through the following e-mail addresses:

traveltax@tieza.gov.ph 
traveltaxrefund@tieza.gov.ph (Refunds) traveltaxsupport@tieza.gov.ph (Online Transaction)

or via postal address:

The Manager, Travel Tax Department
6th Floor, Tower 1, Double Dragon Plaza,
Double Dragon Meridian Park, Macapagal
Avenue corner EDSA Extension Bay Area,
Pasay City, 1308
Philippines

 See the Signing Officer/s on duty who shall refer you to any of the following officers for clarification on matters needing our immediate attention:

  1. Supervising Tax Specialist
  2. Manager, Privilege Administration Division
  3. Manager, Travel Tax Department

Please provide us with the following pertinent information in order to address your concerns competently and promptly:

  • Date and time of transaction
  • Name of attending personnel
  • Brief summary transaction
Call us at the following telephone numbers for travel tax concerns:
Trunkline: (02) 249-5900 to 79
loc 641,643 or 646
Tel No. (02)249-5987		 Thank you for helping us continuously improve our services.

TIEZA MANAGEMENT